I recently finished reading a masterpiece by Dale Carnegie - 'How to Win friends and Influence people'. This 1936 self-help book has never been out of touch for the current reality since last 8 decades. Sale of more than 30 million copies speaks volume in itself, this masterpiece has secured its place in 'top 100 books of all time' in more than one occasions. Here I am going to summaries the major lessons which I came across while reading it. These points can act as ready reckoner for someone who doesn't have time to read the book in it entirety or for someone who faces dilemma while taking a decision:
1. Don't criticise, condemn or complain
2. Give honest and sincere appreciation
3. Arouse in the other person an eager want.
4. Become genuinely interested in other people.
5. Remember that a person's name is to that person the sweetest and most important sound in any language.
6. 'Smile' most of the time.
7. Be a good listener, encourage others to talk about themselves.
8. Talk in term of the other person's interest.
9. Make the other person feel important and do it sincerely.
10. The only way to get best of an argument is to avoid it.
11. Show respect for other person's opinion. Never say, "You are wrong".
12. If you are wrong, admit it quickly and emphatically.
13. Let the other person do a great deal of talking.
14. Begin in a friendly way.
15. Get the other person saying 'yes yes' immediately.
16. Be sympathetic with the other person's ideas and desires.
17. Try honestly to see things from other person's point of view.
18. Let the other person feel that the idea is his or hers.
19. Appeal to the nobler motives.
20. Dramatise your ideas - it works in movies, theatre and office, literally everywhere.
21. Throw down a challenge.
22. Begin with the praise and honest appreciation.
23. Praise the slightest improvement and praise every improvement. Be 'hearty in your approbation and lavish in your praise'.
24. Call attention to people's mistake indirectly.
25. Talk about your own mistakes before criticising the other person.
26. Make the other person happy about doing the things you suggest.
27. Ask questions instead of giving direct orders.
28. Let the other person save face.
29. Use encouragement, make the fault seem easy to correct.
30. Give the other person a fine reputation to live up to.
1. Don't criticise, condemn or complain
2. Give honest and sincere appreciation
3. Arouse in the other person an eager want.
4. Become genuinely interested in other people.
5. Remember that a person's name is to that person the sweetest and most important sound in any language.
6. 'Smile' most of the time.
7. Be a good listener, encourage others to talk about themselves.
8. Talk in term of the other person's interest.
9. Make the other person feel important and do it sincerely.
10. The only way to get best of an argument is to avoid it.
11. Show respect for other person's opinion. Never say, "You are wrong".
12. If you are wrong, admit it quickly and emphatically.
13. Let the other person do a great deal of talking.
14. Begin in a friendly way.
15. Get the other person saying 'yes yes' immediately.
16. Be sympathetic with the other person's ideas and desires.
17. Try honestly to see things from other person's point of view.
18. Let the other person feel that the idea is his or hers.
19. Appeal to the nobler motives.
20. Dramatise your ideas - it works in movies, theatre and office, literally everywhere.
21. Throw down a challenge.
22. Begin with the praise and honest appreciation.
23. Praise the slightest improvement and praise every improvement. Be 'hearty in your approbation and lavish in your praise'.
24. Call attention to people's mistake indirectly.
25. Talk about your own mistakes before criticising the other person.
26. Make the other person happy about doing the things you suggest.
27. Ask questions instead of giving direct orders.
28. Let the other person save face.
29. Use encouragement, make the fault seem easy to correct.
30. Give the other person a fine reputation to live up to.
No comments:
Post a Comment